NMLS: 2543747
(832) 762-7928
info@loanfactory.com
Office hours:
- Monday - Friday: 6:00 AM - 5:00 PM
- Saturday: By Appointment
Complaints:
If you would like to report a complaint, please contact our Client Advocate Department at:
We will respond as soon as possible.
Google Reviews
⭐⭐⭐⭐⭐
As a first-time homebuyer, I was honestly a little nervous about the entire mortgage process, but LoanFactory made everything much easier than I expected. From the very beginning, their team was patient, knowledgeable, and always available to answer my questions.
They guided me through every step, explained everything clearly, and kept me updated throughout the process. I never felt left in the dark, and they worked hard to help me secure a great loan with competitive terms.
What impressed me the most was their professionalism and commitment to customer service. Buying a home is one of the biggest decisions a person can make, and LoanFactory helped make it a smooth and stress-free experience.
I am incredibly grateful for their support and would highly recommend LoanFactory to anyone, especially first-time homebuyers. Thank you for helping me achieve the dream of becoming a homeowner!
Loan Factory with Romeo and team are fantastic. They adapted to my needs, and I was able to close ahead of schedule. He answered all my calls, and was so informative and helpful. I’m so glad I chose Loan Factory.
(Translated by Google) Everyone provided excellent service.
(Original)
Todos un excelente trato
Best experience, multiple times!👍
Alex Vu has been extremely helpful. She always responds in a timely manner everytime I needed help. She guided me through the whole process and made it so much easier for her client. Thanks Alex.
David Colclough is hands down THE Loan Officer you want to be working with. To say that this man helped us buy our first home feels like an understatement. The process was long and, at times, exhausting but David ensured it was as painless and seamless as possible. He was effective at reassuring us, guiding us, and at times functioned as a comedic relief when we began feeling overwhelmed. He was super communicative, had the virtual version of an open-door policy, and was an overall joy to work with.
If you do not have a sense of humor, David is not for you. If you do, you won't regret choosing him and he'll leave you wanting to buy another house through him.
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